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5 Key Considerations When Delivering and Supporting Customer Service

National Customer Service Week celebrates the importance of customer service and the people who serve and support customers daily. It was established by the International Cust... Read more

National Diversity Day 2019 – Ricoh Canada’s journey towards Diversity and Inclu...

National Diversity Day celebrates who we are as individuals regardless of race, religion, gender, sexual orientation, age, nationality or disability. It is a day to reflect an... Read more

5 new ways “smart boards” are improving the quality of higher education

Postsecondary enrollment has declined steadily during the past decade. And this trend is expected to continue. According to a U.S. economist, college enrollment will fall by... Read more

Managing uncertainty: How organisations can create value through compliance

by Dylan Williams This article is not meant to convince you of the merits of RFID-blocking wallets and underground bunkers. We all read the security breach headlines, pray fo... Read more

Data Data Everywhere

Are you surrounded by data, but can’t find anything? You may have heard the phrase: “Water, water everywhere, but not a drop to drink.” The famous line comes from Samuel Tayl... Read more

How to save 15 minutes during every meeting. (That adds up quick!)

If your schedule is packed with meetings, you won’t be surprised to learn that we waste an average of 9 minutes getting set up at the beginning of each conference call. Then,... Read more

Cloud the Enabler

Pair @Remote with the Cloud for metrics and monitoring Wouldn’t it be convenient for IT personnel, print fleet managers and document services managers to have central access ... Read more

Ricoh’s Commitment to the Sustainable Development Goals (SDGs)

You may have heard of the United Nation’s (UN) SDGs. But what are they? What do they mean, and how is Ricoh Canada embracing them? The 17 SDGs1 are a universal call to action... Read more

How smart offices enhance the employee experience

What is a Smart Office? The term Smart Office was coined around the mid-2010s. However, our offices have been getting smarter since the 1990s. This began with the introducti... Read more

Why proactive security is the future of IT

Cybercriminals are expanding their tactics and adopting new technologies to carry out devastating digital attacks. Their ability to find and leverage gaps in security, evade ... Read more