5 Key Considerations When Delivering and Supporting Customer Service
National Customer Service Week celebrates the importance of customer service and the people who serve and support customers daily. It was established by the International...
National Diversity Day 2019 – Ricoh Canada’s journey towards Diversity and Inclu...
National Diversity Day celebrates who we are as individuals regardless of race, religion, gender, sexual orientation, age, nationality or disability. It is a day to refle...
5 new ways “smart boards” are improving the quality of higher education
Postsecondary enrollment has declined steadily during the past decade.
And this trend is expected to continue.
According to a U.S. economist, college enrollment will fa...
How to save 15 minutes during every meeting. (That adds up quick!)
If your schedule is packed with meetings, you won’t be surprised to learn that we waste an average of 9 minutes getting set up at the beginning of each conference call.
...
How smart offices enhance the employee experience
What is a Smart Office?
The term Smart Office was coined around the mid-2010s. However, our offices have been getting smarter since the 1990s.
This began with the intro...
Why job automation is a good thing
As workflows become increasingly automated, some people are worried about how it may affect job security.
According to the latest World Economic Forum report1, automatio...
Why proactive security is the future of IT
Cybercriminals are expanding their tactics and adopting new technologies to carry out devastating digital attacks.
Their ability to find and leverage gaps in security, e...
Establishing your ideal IT infrastructure
A company can’t live without IT, and your setup can make or break your business.
How you configure your ideal IT infrastructure depends a great deal on the size of your...
How smart are your meeting spaces?
After years of hearing about the fast-approaching Internet of Things, it seems it has now arrived. Our homes and offices are full of objects which are connected to the in...
Track and improve your workplace metrics with occupancy sensors
Data is the new oil, so they say. A few years ago, we were introduced to the concept of ‘big data’. The hype around that has since been replaced by the hype around ‘AI’ ...
