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Streamlining Processes

Did you know that while numbers vary by industry and sector, the majority of an organization’s documents are still archived in paper form?

Our people-first approach to digital transformation focuses on understanding your business processes and re-engineering them with security, sustainability and productivity in mind.

Once we’ve mapped out the flow of information around your business, we can transform physical operations such as print and mailrooms. Or apply intelligent, rules-based workflows to minimise human intervention. And create real-time dashboards so that the entire business has oversight of business process efficiencies.

Here’s why workplace technology is having its ‘smartphone moment’

Skills, technology, and automation – the three main enablers to success, according to business leaders. That’s one of the key findings from new Ricoh-commissioned researc...

Three-way matching: getting the accuracy without the effort

Three-way matching goes a long way to ensure accuracy and prevent overcharging in invoice processing — but doing it manually can be a cost- and time-intensive process. A...

Ergonomic technology drives workplace productivity

It’s difficult to avoid advertisements or news stories about the amazing technological feats the modern "intelligent car" can perform. One of the most impressive is that ...

How to overcome back-office information overload

Vast amounts of back-office data pour in every day for areas such as AP/AR, claims processing, invoicing, in-bound and out-bound mail. That data is in many different form...

Private, Public or Hybrid?

Managing a mobile print network Is printing a problem for your employees when they’re away from their desks? What happens when they’re working in another department or w...

5 Key Considerations When Delivering and Supporting Customer Service

National Customer Service Week celebrates the importance of customer service and the people who serve and support customers daily. It was established by the International...

Managing uncertainty: How organisations can create value through compliance

by Dylan Williams This article is not meant to convince you of the merits of RFID-blocking wallets and underground bunkers. We all read the security breach headlines, pr...
Des données, des données partout

Data Data Everywhere

Are you surrounded by data, but can’t find anything? You may have heard the phrase: “Water, water everywhere, but not a drop to drink.” The famous line comes from Samuel...
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How to Beat the Back to Work Blues: 5 Helpful Tips to Get Back on Track

It’s that time of the year again. You know it. That strange transition period as summer draws to a close marked by the return from your vacation (all caused by that big r...
Driving successful business transformation: the process is the proof

Driving successful business transformation: the process is the proof

Most business leaders are fully aware of the need for organizational change. Globalization of markets, mobile technologies, and hyper-connectivity are just a few of th...