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Streamlining Processes

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    Did you know that while numbers vary by industry and sector, the majority of an organization’s documents are still archived in paper form?

    Our people-first approach to digital transformation focuses on understanding your business processes and re-engineering them with security, sustainability and productivity in mind.

    Once we’ve mapped out the flow of information around your business, we can transform physical operations such as print and mailrooms. Or apply intelligent, rules-based workflows to minimise human intervention. And create real-time dashboards so that the entire business has oversight of business process efficiencies.

    5 Key Considerations When Delivering and Supporting Customer Service

    Streamlining Processes
    National Customer Service Week celebrates the importance of customer service and the people who serve and support customers daily. It was established by the International...

    Managing uncertainty: How organisations can create value through compliance

    Streamlining Processes
    by Dylan Williams This article is not meant to convince you of the merits of RFID-blocking wallets and underground bunkers. We all read the security breach headlines, pr...
    Des données, des données partout

    Data Data Everywhere

    Streamlining Processes
    Are you surrounded by data, but can’t find anything? You may have heard the phrase: “Water, water everywhere, but not a drop to drink.” The famous line comes from Samuel...
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    How to Beat the Back to Work Blues: 5 Helpful Tips to Get Back on Track

    Streamlining Processes
    It’s that time of the year again. You know it. That strange transition period as summer draws to a close marked by the return from your vacation (all caused by that big r...
    Driving successful business transformation: the process is the proof

    Driving successful business transformation: the process is the proof

    Streamlining Processes
    Most business leaders are fully aware of the need for organizational change. Globalization of markets, mobile technologies, and hyper-connectivity are just a few of th...
    Cloud the Enabler

    Cloud the Enabler

    Simplifying Technology
    Pair @Remote with the Cloud for metrics and monitoring Wouldn’t it be convenient for IT personnel, print fleet managers and document services managers to have central ac...
    Why job automation is a good thing

    Why job automation is a good thing

    Simplifying Technology
    As workflows become increasingly automated, some people are worried about how it may affect job security. According to the latest World Economic Forum report1, automatio...
    Establishing your ideal IT infrastructure

    Establishing your ideal IT infrastructure

    Simplifying Technology
    A company can’t live without IT, and your setup can make or break your business.  How you configure your ideal IT infrastructure depends a great deal on the size of your...
    5 ways cloud content management can give you a competitive edge

    5 ways cloud content management can give you a competitive edge

    Streamlining Processes
    When employees who are located in various departments access and share content without a centralized document management system, data redundancies and disorganized files ...
    How hospitals can end their reliance on traditional fax machines and be better stewards of PHI

    How hospitals can end their reliance on traditional fax machines and be better s...

    Streamlining Processes
    Canadian hospitals still rely heavily on traditional fax machines when sending and receiving sensitive patient data. According to a study by TELUS Health, two-thirds of ...
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    Discover a new way to work
    Ricoh's Digital Workplace Solutions combine the right services, expertise and technology to optimize the flow of information, so you can improve employee productivity, better serve your customers and grow your business.

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