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6 simple steps to encourage a customer-centric culture in your organisation

Think about it: the business you’ve so carefully built for years could be taken down by a swath of unhappy customers in minutes. But get the customer-service equation right and your bottom line will improve.

Building collaborative communities (and what are Huddle Rooms?)

In today’s modern workplace, creative spaces and technology have a synergistic relationship where, when combined, are much more effective in establishing quality collaboration and shaping a winning work culture.

How Canadian hospitals are eliminating prescription errors (and how you can, too!)

Automating your pharmacy workflows helps you reduce prescription errors while you give employees and patients a better experience.

Workplace communication trends to watch in 2019

Predicting the future is always a risky business – with that in mind, here are Ricoh’s top workplace communication trends to watch in 2019.

Flexible vs agile working – do you know the difference?

Agile and flexible working policies are becoming more commonplace. But in order to properly apply these principles, you need to understand the differences between the two.

Will wearable technology change the way we work?

Connected wearable technology has the potential to change the way organisations do business. Though we’re still in this trend’s early days, software developers are becoming increasingly interested in building products for wearable devices and ushering in an era where the mobile/digital world blends even more seamlessly with the here and now.

Why Now is the Time to Modernise Your Exam Grading Processes

Moving from traditional, paper-based exams to online, advanced testing and grading saves instructors time – while better preparing students for the new world of work.

Plan carefully before you jump: moving your print infrastructure to the cloud

When IT departments use on-premises models for print management, pressure to increase headcount to keep up with the responsibilities is common.

Why it’s time for a (workplace) culture shock

We’ve all heard people are a company’s greatest asset. A genuinely inclusive and thriving culture needs to be a strategic priority for every business.

Big Data & AI – Same, but Different?

Big Data and AI deserve a spotlight in conversation. Building a bridge between these two concepts is more beneficial instead of constructing a wall that separates the two.

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Recent Posts

January 17, 2019

6 simple steps to encourage a customer-centric culture in your organisation

January 16, 2019

Building collaborative communities (and what are Huddle Rooms?)

January 11, 2019

How Canadian hospitals are eliminating prescription errors (and how you can, too!)

December 31, 2018

Workplace communication trends to watch in 2019

December 17, 2018

Flexible vs agile working – do you know the difference?