Delivering a Positive Customer Experience for Competitive Differentiation

Keeping the customer satisfied through every phase of their journey with a product or brand—also known as maintaining a good customer experience—has been receiving an increase... Read more

Microsoft 365 Backups: Do You Really Need Them?

By: Catherine Brennan For many organizations, M365 is the foundation for hybrid work. Its collaborative, work-anywhere features make both remote and in-office employees more ... Read more

Exploring the future of real-time collaboration

By: Daniel Newman, President and Founder of Broadsuite With the proliferation of cloud, mobile, and social, we are more capable than ever to connect and communicate in real-t... Read more

How Higher Education Institutions Are Driving Student Enrollment & Satisfac...

Nearly 8 out of 10 higher education institutions have stated ‘customer centricity’ to be a top or high priority. In other words, universities and colleges are overwhelmingly t... Read more

5 reasons cleaning your data is vital to your organization

By: Natasha Doucas Bad data is typically categorized as erroneous, duplicate, personal or sensitive in nature, but there's more to it than that. Bad data can also be defined ... Read more

Is Your Print Production Workflow Optimized?

Optimizing production workflow plays a significant role in a printing business’s success, and taking steps to improve end-to-end processes, eliminate bottlenecks and improve e... Read more

Ricoh receives its third ENERGY STAR ® Canada Electronics Manufacturer of the Ye...

By: Sonia Ismail Are you looking for a new appliance or electronic product? You probably have come across the " ENERGY STAR® " certification logo – with a distinguishing blue... Read more

Best cyber security practices for hybrid and remote workforces

In the wake of the COVID-19 pandemic, companies are continuing to transition to a hybrid work model, affording their employees more flexibility which, in turn, attracts more t... Read more

Redefining the future of work – for better

By: Angelica Reyes  Today’s new world of work looks a lot different than what it was pre-pandemic. For some organizations, hybrid work and flexible work models take precedenc... Read more

Fostering resiliency in the new hybrid work era

By: Sonia Ismail Explore what it means to build resilience as part of your hybrid workplace strategy. The pandemic has underlined ways to adapt and react quickly to changing ... Read more