LATEST ARTICLES
Delivering a Positive Customer Experience for Competitive Differentiation
Keeping the customer satisfied through every phase of their journey with a product or brand—also known as maintaining a good customer experience—has been receiving an increase... Read more
Microsoft 365 Backups: Do You Really Need Them?
By: Catherine Brennan
For many organizations, M365 is the foundation for hybrid work. Its collaborative, work-anywhere features make both remote and in-office employees more ... Read more
Exploring the future of real-time collaboration
By: Daniel Newman, President and Founder of Broadsuite
With the proliferation of cloud, mobile, and social, we are more capable than ever to connect and communicate in real-t... Read more
How Higher Education Institutions Are Driving Student Enrollment & Satisfac...
Nearly 8 out of 10 higher education institutions have stated ‘customer centricity’ to be a top or high priority. In other words, universities and colleges are overwhelmingly t... Read more
5 reasons cleaning your data is vital to your organization
By: Natasha Doucas
Bad data is typically categorized as erroneous, duplicate, personal or sensitive in nature, but there's more to it than that. Bad data can also be defined ... Read more
Is Your Print Production Workflow Optimized?
Optimizing production workflow plays a significant role in a printing business’s success, and taking steps to improve end-to-end processes, eliminate bottlenecks and improve e... Read more
Ricoh receives its third ENERGY STAR ® Canada Electronics Manufacturer of the Ye...
By: Sonia Ismail
Are you looking for a new appliance or electronic product? You probably have come across the " ENERGY STAR® " certification logo – with a distinguishing blue... Read more
Best cyber security practices for hybrid and remote workforces
In the wake of the COVID-19 pandemic, companies are continuing to transition to a hybrid work model, affording their employees more flexibility which, in turn, attracts more t... Read more
Redefining the future of work – for better
By: Angelica Reyes
Today’s new world of work looks a lot different than what it was pre-pandemic. For some organizations, hybrid work and flexible work models take precedenc... Read more
Fostering resiliency in the new hybrid work era
By: Sonia Ismail
Explore what it means to build resilience as part of your hybrid workplace strategy. The pandemic has underlined ways to adapt and react quickly to changing ... Read more