Delivering a Positive Customer Experience for Competitive Differentiation
Keeping the customer satisfied through every phase of their journey with a product or brand—also known as maintaining a good customer experience—has been receiving an inc...
Microsoft 365 Backups: Do You Really Need Them?
By: Catherine Brennan
For many organizations, M365 is the foundation for hybrid work. Its collaborative, work-anywhere features make both remote and in-office employees ...
5 reasons cleaning your data is vital to your organization
By: Natasha Doucas
Bad data is typically categorized as erroneous, duplicate, personal or sensitive in nature, but there's more to it than that. Bad data can also be def...
Best cyber security practices for hybrid and remote workforces
In the wake of the COVID-19 pandemic, companies are continuing to transition to a hybrid work model, affording their employees more flexibility which, in turn, attracts m...
Five simple ways to enhance your account security
Using technology to crack passwords is not a new concept. In fact, if you think back to how Alan Turing cracked Enigma during World War II, as shown in The Imitation Game...
Quality Colour Management: 5 Steps to Increasing Customer Satisfaction
Meeting customers’ colour expectations requires more than simply installing a colour software package onto your print device. It begins in the design stage. While that de...
Are shadow IT downloads harming your business?
Shadow IT is probably affecting your business right now. Do you need to do anything about it?
Shadow IT, the appearance of unapproved, undocumented, unsanctioned, and un...
MIS: The Core of a Successful Team
Winning is fun.
We’re taught at a young age that as long as you do your best, that’s all that counts. That may be true, but let’s keep it real – we still want the win. ...
