Empowering People

How do you empower people within your organization to change behaviour and support collaboration?

Employees are almost always enthusiastic or excited about the introduction of new technologies. However, often we don’t feel equipped to get the most out of our traditional tools – like Microsoft Office, Printers and PCs – let alone more advanced technologies.

Our people-first approach to digital transformation focuses on understanding the needs and preferences of your staff, to help them find ways of working that suit them best.
We help our clients to implement change management programs, provide ongoing development training and fill skills or resource gaps with temporary or specialist resource.

Creating an effective CX strategy

Then and now For as long as there’s been commerce, customer service has been a key priority for sellers, businesses and organisations. Providing a quality customer expe...

Control costs in your print workflow

Challenging times call for new methods, new vision and renewed goals Challenging times call for new methods, new vision and a renewed goal to control the costs of the en...

Put some emotion in your campaign

Whether you’re a print service provider, agency, not-for-profit or marketer, one of the most effective ways to run a solicitation campaign is to marry great writing, insp...

Are you mismanaging your information?

Remember the days when an urgent weekend request from the boss meant having to head into the office to grab files? Or when travelling for work meant grabbing your pile of...

Reassess your plans and reboot for success

Time to refill your cup, folks. It may have been sitting dangerously low for the past year… A year and a half ago, we were looking ahead to a spectacular year full of pr...

The importance of process automation today

Businesses today must do more with less, a lot more in some cases. Put simply, business process automation makes it possible to get more done by reducing manual tasks an...

How do I communicate with remote employees?

When your team can easily collaborate and work harmoniously, it improves productivity and innovation. With the increased need for remote working, business leaders are fac...

4 ways to boost employee morale

When it comes to maintaining employee trust and morale, the COVID-19 pandemic has put the leadership skills of print company managers to the test. In turn, many company e...

Today is Cultural Diversity day

May 21st marks the World Day for Cultural Diversity. The United Nations created this day to encourage dialogue about culture to “promote understanding between cultures an...