Creating an effective CX strategy
Then and now
For as long as there’s been commerce, customer service has been a key priority for sellers, businesses and organisations.
Providing a quality customer expe...
Control costs in your print workflow
Challenging times call for new methods, new vision and renewed goals
Challenging times call for new methods, new vision and a renewed goal to control the costs of the en...
Put some emotion in your campaign
Whether you’re a print service provider, agency, not-for-profit or marketer, one of the most effective ways to run a solicitation campaign is to marry great writing, insp...
Are you mismanaging your information?
Remember the days when an urgent weekend request from the boss meant having to head into the office to grab files? Or when travelling for work meant grabbing your pile of...
Reassess your plans and reboot for success
Time to refill your cup, folks. It may have been sitting dangerously low for the past year…
A year and a half ago, we were looking ahead to a spectacular year full of pr...
The importance of process automation today
Businesses today must do more with less, a lot more in some cases.
Put simply, business process automation makes it possible to get more done by reducing manual tasks an...
How do I communicate with remote employees?
When your team can easily collaborate and work harmoniously, it improves productivity and innovation. With the increased need for remote working, business leaders are fac...
4 ways to boost employee morale
When it comes to maintaining employee trust and morale, the COVID-19 pandemic has put the leadership skills of print company managers to the test. In turn, many company e...
