Empowering People

How do you empower people within your organization to change behaviour and support collaboration?

Employees are almost always enthusiastic or excited about the introduction of new technologies. However, often we don’t feel equipped to get the most out of our traditional tools – like Microsoft Office, Printers and PCs – let alone more advanced technologies.

Our people-first approach to digital transformation focuses on understanding the needs and preferences of your staff, to help them find ways of working that suit them best.
We help our clients to implement change management programs, provide ongoing development training and fill skills or resource gaps with temporary or specialist resource.

5 things you need to do before you switch to an open office

By Karen Henry Does your workplace feel cramped or out-of-touch? It may be time to make a change. By now, you’ve surely read about the benefits of making the switch to ...
Change

Avoiding an IT Culture Shock: Reassuring Your Workforce During a Move to the Clo...

So you’ve decided to take the leap and move your business operations up into the cloud. Congratulations! While it might seem scary, the cloud is a safe space, and moving ...

Here’s why workplace technology is having its ‘smartphone moment’

Skills, technology, and automation – the three main enablers to success, according to business leaders. That’s one of the key findings from new Ricoh-commissioned researc...
collaboration

Championing Connectedness: The Importance of Collaboration in the Workplace

It’s Friday afternoon at 3 p.m., and you’re sitting in a meeting with four other employees in your department. Each colleague is giving a short update on their respective...
growth

How The Unavoidable Evolution of IT Has Changed Our Working Lives

Do you remember what the office was like before email? Before sharing memes in office group chats and furtively online shopping during conference calls was the norm? The ...

Waste not, want not – how to champion sustainability in your organization

While Environmental Sustainability affects us as consumers on a daily basis, have you considered how committed your organization is in its practice of green operations an...
digital

Harnessing progress, delving into data, thinking big and bold: Enhancing the dig...

You get the monthly bill via email from your cell phone and internet provider. Upon review, you see that once again, your provider has overcharged you. Annoyed, you try c...

How to choose conference room technology your team will actually use

One of the biggest roadblocks when bringing in technology that changes your everyday workplace habits is getting your teams to use it … regularly. Today’s technologies s...
small business

Adopting a ‘Digital-First’ Mindset: Why Every Company is a Tech Comp...

Your company sells apparel. You have six highly successful storefronts in three different provinces—but you also sell your apparel online, opening up your market to a pot...

5 Key Considerations When Delivering and Supporting Customer Service

National Customer Service Week celebrates the importance of customer service and the people who serve and support customers daily. It was established by the International...