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Tag: Customer Experience

Are you delivering the best customer experience? Tips your print business should...

Printing used to be a much simpler business. The pace of communications was slower. There was more time for design and more time to print. In the heyday of the advertising boo... Read more

Create a mail moment with customer data

Start with the basic elements of what you know about the people on the receiving end of essential communication. Notice the word people because it is important. People want to... Read more

Hardware and software go hand-in-hand

Take your smart device. WOW! Critical device for both your business and your personal life. Perhaps it is your Waze app that has reduced your number of speeding tickets to zer... Read more

Creating an effective CX strategy

Then and now For as long as there’s been commerce, customer service has been a key priority for sellers, businesses and organisations. Providing a quality customer experienc... Read more

The digital transformation of Monkhouse Law

Andrew Monkhouse, Managing Partner and Founder of Monkhouse Law, recently shared the story of how his law office became recognized as one of the fastest growing firms in Canad... Read more

Do not let return mail compromise relationships

Every year, about 140 billion pieces of mail are deemed undeliverable as addressed by Canada Post, which then forwards, destroys, or returns the mail pieces to the sender. For... Read more

Transforming your workflows creates an edge

Finance leaders are taking more strategic roles in their organizations and identifying areas where they can gain efficiencies.  By automating labour-intensive Finance processe... Read more

Consolidation: Better processes using technology

For many, consolidation isn't seen as a positive thing. But it doesn't have to be that way. Business consolidation are two words that can strike fear in the heart of any worke... Read more
Cultural Diversity in the Workplace

Today is Cultural Diversity day

May 21st marks the World Day for Cultural Diversity. The United Nations created this day to encourage dialogue about culture to “promote understanding between cultures an...
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