Tag: Customer Experience
Strategies for selling sign and display graphics
A critical step in successfully selling sign and display graphics is qualifying customer requirements and expectations. Utilizing NAPCO's recent research study, better identif... Read more
Delivering a positive customer experience for competitive differentiation
Keeping the customer satisfied through every phase of their journey with a product or brand—also known as maintaining a good customer experience—has been receiving an increase... Read more
Is your print production workflow optimized?
Optimizing production workflow plays a significant role in a printing business’s success, and taking steps to improve end-to-end processes, eliminate bottlenecks and improve e... Read more
Quality colour management: 5 Steps to increasing customer satisfaction
Meeting customers’ colour expectations requires more than simply installing a colour software package onto your print device. It begins in the design stage. While that design ... Read more
5 reasons to up your print shop’s social media presence now
Successful shop owners know that increasing their social media activity augments their shop’s online presence and keeps new clients coming in the door. Let’s explore 5 key rea... Read more
Are you delivering the best customer experience? Tips your print business should...
Printing used to be a much simpler business. The pace of communications was slower. There was more time for design and more time to print. In the heyday of the advertising boo... Read more
Create a mail moment with customer data
Start with the basic elements of what you know about the people on the receiving end of essential communication. Notice the word people because it is important. People want to... Read more
Hardware and software go hand-in-hand
Take your smart device. WOW! Critical device for both your business and your personal life. Perhaps it is your Waze app that has reduced your number of speeding tickets to zer... Read more