Tag: Customer Experience
A print operations manager’s checklist
The number of mail pieces moving through the Postal Service is on the upswing, and marketers are again eyeing traditional mail as a viable vehicle to reach customers and prosp... Read more
BLG – helping to increase customer satisfaction
Legal firms have always faced high competition within their industry and this is only a growing phenomenon. To remain competitive, most law firms resort to specialization to c... Read more
3 areas where IT is changing
From working the help desk to specializing in databases and networking, there are many possible paths within an IT career. But with all of them comes a certain level of expect... Read more
What organisations overlook about the CX
Growing customer engagement.
Reducing customer churn.
Building a customer relationship strategy.
These should be important goals in any organisation. But while many bus... Read more
