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10 etiquette tips for successful change management

"The only thing that is constant is change." – Heraclitus Anything living is always changing until the day it dies — even in organizations. So why is there such a high rate o... Read more

6 simple steps to encourage a customer-centric culture in your organization

How can your organization keep customers coming back? As famous business consultant Peter Drucker said, “The purpose of business is to attract and keep customers.” Who would... Read more

Workplace culture – 4 ways to help yours flourish

For organizations who recognize the link between workplace culture and productivity, what are the key considerations to be aware of? Culture surrounds us all the time. It fra... Read more

Just who is the roadblock to change in your organisation

  When it comes to breaking down silos, you might be surprised about where to start. It’s common knowledge: Innovation is initiated from the bottom up. Young bucks attemptin... Read more

3 reasons why you need better records management

Though it may sound dull, records management is a vitally important part of any business. Not doing it right can cost a lot of money in lost productivity, compliance issues, e... Read more

3 reasons you need AP automation NOW

Accounts Payable (AP) is one of those business-critical departments that likely conjure up a fairly intimidating scene in your head – your frazzled AP team poring over files, ... Read more

5 Tips to Help You Collect the Money You’re Due

As with any business, the main goal of a law firm is profit. Without a healthy profit, a law firm will eventually go under. This seems to be a simple problem: Need more profit... Read more

3 Common BPA Pitfalls (And How You Can Avoid Them)

The biggest mistake that companies make with business process automation (BPA) is rushing into it. Many companies get excited about automating their processes. So, they attem... Read more

The 5-Step Transformation Process

It can be quite a hurdle to transform your government organization into one that is modern and cutting-edge. But hurdles are meant to be jumped over, especially those created ... Read more

How to Get Up and Running After a Disaster

Governments can face unforeseen challenges from disasters such as fires, floods, and snowstorms, to name a few. When disaster strikes, it is of utmost importance that governme... Read more