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New workstyles demand new security awareness

By Kerry Cole It is more important than ever that employees understand the significance of information security and the part they can play in reducing the risks to sensitiv... Read more

Waste not, want not – how to champion sustainability in your organization

While Environmental Sustainability affects us as consumers on a daily basis, have you considered how committed your organization is in its practice of green operations and act... Read more

5 Key Considerations When Delivering and Supporting Customer Service

National Customer Service Week celebrates the importance of customer service and the people who serve and support customers daily. It was established by the International Cust... Read more

10 etiquette tips for successful change management

"The only thing that is constant is change." – Heraclitus Anything living is always changing until the day it dies — even in organizations. So why is there such a high rate o... Read more

6 simple steps to encourage a customer-centric culture in your organization

How can your organization keep customers coming back? As famous business consultant Peter Drucker said, “The purpose of business is to attract and keep customers.” Who would... Read more

Workplace culture – 4 ways to help yours flourish

For organizations who recognize the link between workplace culture and productivity, what are the key considerations to be aware of? Culture surrounds us all the time. It fra... Read more

Just who is the roadblock to change in your organisation

  When it comes to breaking down silos, you might be surprised about where to start. It’s common knowledge: Innovation is initiated from the bottom up. Young bucks attemptin... Read more

3 reasons why you need better records management

Though it may sound dull, records management is a vitally important part of any business. Not doing it right can cost a lot of money in lost productivity, compliance issues, e... Read more

3 reasons you need AP automation NOW

Accounts Payable (AP) is one of those business-critical departments that likely conjure up a fairly intimidating scene in your head – your frazzled AP team poring over files, ... Read more

5 Tips to Help You Collect the Money You’re Due

As with any business, the main goal of a law firm is profit. Without a healthy profit, a law firm will eventually go under. This seems to be a simple problem: Need more profit... Read more