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Streamlining Processes

Did you know that while numbers vary by industry and sector, the majority of an organization’s documents are still archived in paper form?

Our people-first approach to digital transformation focuses on understanding your business processes and re-engineering them with security, sustainability and productivity in mind.

Once we’ve mapped out the flow of information around your business, we can transform physical operations such as print and mailrooms. Or apply intelligent, rules-based workflows to minimise human intervention. And create real-time dashboards so that the entire business has oversight of business process efficiencies.

Make sure your data is secure & compliant

Local governments generate and store lots of records and data. With a growing population, the amount of records stored will only increase over time. It is important tha...

How you can make digital transformation happen

At VMworld 2018, VMware CIO Bask Iyer explained how certain companies can strategise for innovation across the organisation. Digital transformation is one of the buzzies...

How our hospitals eliminated prescription errors

Prescription errors have a huge impact on Canadian hospitals and patients. In fact, the Canadian Institute of Health Information (CIHI) revealed that 1 in 18 hospital pa...

Persuading your employees to embrace ECM

Ricoh's ECM processes increase effectiveness, efficiency, and compliance with regulations. We provide extensive support and develop and deploy custom solutions for govern...

Digby, Nova Scotia embraces the cloud

The town of Digby, Nova Scotia is, without question, a beautiful place. Digby has breath-taking views of the Annapolis Basin, famous locally harvested scallops and was once named the most romantic town in Canada. This beauty, however, did not extend to their records management process.

Springwater: Township that values information

It’s easy to make promises and share emotional stories that tug at the heartstrings, but what makes a municipal government actually successful is showing its residents – ...

Make the internship process simple

Today, many modern universities are implementing internship programs, so that students can get valuable work experience while they study. This is a significant draw for s...

REX saves money, improves efficiency and increases employee satisfaction at Rico...

"Practise what you preach" is not just a catch phrase at Ricoh, it’s a way of life. As a global tech company that specialises in business services, imaging equipment, production print solutions...

Today is cultural diversity day

May 21st marks the World Day for Cultural Diversity. The United Nations created this day to encourage dialogue about culture to “promote understanding between cultures an...