Digital transformation: Helping your SMB grow
With the relentless hype of both tech and business media focused on digital transformation, the tendency is to focus on the large, enterprise-level players, with big budg...
Creating an effective CX strategy
Then and now
For as long as there’s been commerce, customer service has been a key priority for sellers, businesses and organisations.
Providing a quality customer expe...
A guide to the future of work
The future of work has changed.
In the fall of 2019, thinking and planning for the future of work was a strategic exercise. Today, defining and executing practices for t...
Use data to your advantage!
Universities handle a large amount of data – grades, admission applications, etc. Ricoh can help implement a comprehensive digital system, so that this data is always at ...
What’s the true cost of your invoices?
When It Comes to Expense Processing, We're Our Own Success Story
We have experience and knowledge in creating efficient financial processes and can do so fo...
How to avoid scams during tax season
It’s everyone’s least favourite time of year. No, not going to the dentist, or that annual physical. We’re talking about the dreaded tax season.
The weeks leading up to ...
Pay attention to your critical communications
Would you do your taxes on 3-lined paper? Or fill out legal documents with a crayon? Or write your bank account information on the outside of your deposit envelope?
You ...
Hardware and software go hand-in-hand
Take your smart device. WOW! Critical device for both your business and your personal life. Perhaps it is your Waze app that has reduced your number of speeding tickets t...
