customer service - search results

National Customer Service Week celebrates the importance of customer service and the people who serve and support customers daily. It was established by the International Cust... Read more

Keeping the customer satisfied through every phase of their journey with a product or brand—also known as maintaining a good customer experience—has been receiving an increase... Read more

Meeting customers’ colour expectations requires more than simply installing a colour software package onto your print device. It begins in the design stage. While that design ... Read more

Printing used to be a much simpler business. The pace of communications was slower. There was more time for design and more time to print. In the heyday of the advertising boo... Read more

Early in the pandemic, as businesses figured out how to stay “online” and maintain service levels, business continuity quickly became the only objective that mattered. Despite... Read more

For many organizations, the question isn’t whether cloud hosting and cloud applications make sense. Rather, questions asked often concern around what makes the most sense to m... Read more

You get the monthly bill via email from your cell phone and internet provider. Upon review, you see that once again, your provider has overcharged you. Annoyed, you try callin... Read more

How can your organization keep customers coming back? As famous business consultant Peter Drucker said, “The purpose of business is to attract and keep customers.” Who would... Read more