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Delivering customer service? Consider this.

National Customer Service Week celebrates the importance of customer service and the people who serve and support customers daily. It was established by the International Cust... Read more

Data Data Everywhere

Are you surrounded by data, but can’t find anything? You may have heard the phrase: “Water, water everywhere, but not a drop to drink.” The famous line comes from Samuel Tayl... Read more

Why job automation is a good thing

As workflows become increasingly automated, some people are worried about how it may affect job security. According to a 2020 article published by the World Economic Forum1, ... Read more

Establishing your ideal IT infrastructure

A company can’t live without IT, and your setup can make or break your business.  How you configure your ideal IT infrastructure depends a great deal on the size of your busi... Read more

How cloud content management provides an edge

When employees who are located in various departments access and share content without a centralized document management system, data redundancies and disorganized files are t... Read more

Innovation: Start with your business processes

Innovation is key to keeping your organisation competitive, and successful innovation plays a fundamental role in increasing your productivity and growth. However, you may fai... Read more

Can wearable technology change how we work?

How will this emerging tech trend change the way we work? So, you’ve just successfully implemented the company’s Bring Your Own Device (BYOD) policy, got your co-workers on b... Read more

3 ways CIOs can drive growth and innovation

It seems like just when you get good at something, they change the rules on you. And no one knows this better than an enterprise CIO. In the past, the IT department was an ... Read more

Today is cultural diversity day

May 21st marks the World Day for Cultural Diversity. The United Nations created this day to encourage dialogue about culture to “promote understanding between cultures an...