Today, student retention and satisfaction are as important as ever. Even the highest ranked colleges and universities are always striving to ensure they retain as many students as possible. While it’s obvious why this issue is so crucial, many universities struggle to identify adjustments they can make to positively affect retention.
Perhaps the best place to start, according to a Noel-Levitz study1, is improving student satisfaction through creating an inviting climate on campus, an engaging classroom experience, providing knowledgeable faculty and advisers, and more. This research demonstrated that these elements of student satisfaction can be responsible for almost 20 percent of how much retention varies.
Another recent study2, which sought to break down the elements of the classroom experience that impact student satisfaction, revealed that “technological attributes received high satisfaction votes from students” across different types of classes. As such, the benefits creating an engaging classroom experience to improve student satisfaction and retention can be a short, direct path to ROI.
So how exactly can classroom technology improve classroom experience to keep students engaged, and enrolled?
In addition to transcending geographical boundaries, technology can also help lay the groundwork for student retention by increasing student interaction with faculty, and positively impact student satisfaction. The days of marked-up transparencies on overhead projectors are (or at least should be) long behind us, but some students’ learning experiences are still limited by the inability to interact with learning content and faculty.
A range of technologies enable students to directly engage with content – for example, solving formulas in front of a classroom but from the comfort of their own device, or adding their group’s comments and alterations in real time to an engineering design that’s being projected by their professor. The sense of instant, seamless interaction and collaboration that technology provides isn’t just a return on investment for higher education IT; it also makes students more invested in their own academic experience.