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Steps to develop a customer-centric approach

How can your organization keep customers coming back? As famous business consultant Peter Drucker said, “The purpose of business is to attract and keep customers.” Who would... Read more

Building a collaborative space at your workplace

How do organisations shape a workforce that is mobile, engaged and inspired to produce work that drives productivity, growth and innovation? It’s possible to achieve this and ... Read more

Workplace communication trends to follow 2019

Predicting the future is always a risky business. Nevertheless, being aware of trends and changes gives us the opportunity to get ahead of the curve. With that in mind, here ... Read more

Flexible vs. agile working – what’s the difference?

Agile and flexible working policies are becoming more commonplace. But in order to properly apply these principles, you need to understand the differences between the two. Mo... Read more

Modernise your exam grading processes

Let’s face it. The way that most institutions grade exams is time-consuming, inefficient, and doesn’t improve student performance. Many instructors still rely on paper-based... Read more

It’s time for a workplace culture shock

We’ve all heard how people are a company’s greatest asset. And it’s true. But so are thousands of other safe and rather woolly statements made in the world of business. Someth... Read more

4 ways to help your workplace culture flourish

For organisations who recognise the link between workplace culture and productivity, what are the key considerations to be aware of? Culture surrounds us all the time. It fra... Read more

How CFOs & CIOs can drive value

The Wall Street Journal cites the critical importance of a team-centric C-Suite. They call it the Symphonic C-Suite where each member of the C-Suite brings their unique skills... Read more

Today is cultural diversity day

May 21st marks the World Day for Cultural Diversity. The United Nations created this day to encourage dialogue about culture to “promote understanding between cultures an...