Delivering customer service? Consider this.
National Customer Service Week celebrates the importance of customer service and the people who serve and support customers daily. It was established by the International Cust... Read more
IT inoculations: Avoiding the common pain points
It may not always be top of mind, but IT is invariably the backbone of your company.
Think about the last time the internet went down at work. Were you able to do your job su... Read more
Ricoh’s journey to achieve diversity and inclusion
National Diversity Day celebrates who we are as individuals regardless of race, religion, gender, sexual orientation, age, nationality or disability. It is a day to reflect an... Read more
How smartboards improve the quality of education
Postsecondary enrolment has declined steadily during the past decade.
And this trend is expected to continue.
According to a U.S. economist, college enrolment will fall by m... Read more
Why businesses are migrating to the cloud
The modern workforce is becoming more and more mobile as technology evolves. Traditional job roles are changing, and whether you are in the office or out in the field, the nee... Read more
How you can create value through compliance
by Dylan Williams
This article is not meant to convince you of the merits of RFID-blocking wallets and underground bunkers. We all read the security breach headlines, pray fo... Read more
Business continuity & DR plans aren’t the same
The CEO, CFO, and CIO are meeting to discuss the state of the organization. The company is located within a coastal city and the CEO has concerns about how prepared they are g... Read more
Data Data Everywhere
Are you surrounded by data, but can’t find anything?
You may have heard the phrase: “Water, water everywhere, but not a drop to drink.” The famous line comes from Samuel Tayl... Read more
How to avoid scams during tax season
It’s everyone’s least favourite time of year. No, not going to the dentist, or that annual physical. We’re talking about the dreaded tax season.
The weeks leading up to the a... Read more
Getting back on track at your workplace
It’s that time of the year again. You know it. That strange transition period as summer draws to a close marked by the return from your vacation (all caused by that big round ... Read more