How Canadian municipalities can drive innovation in public services through proc...
By: Angelica Reyes
Technology and digital workplace solutions have become essential to not only seamlessly connect employees to each other, but also to the resources and...
Three steps to help drive a successful digital-forward workplace
Your employees use a wide variety of digital technology every day. For some, the convenience of their personal technology exceeds what they have at the office.
And doesn...
Document retention policies in the information age
On a daily basis, law firm employees experience the importance of following the letter of the law—the need for clear policies and procedures is integral to a firm’s busin...
Why digitize your paper documents and how to do it
What does it mean to digitize your paper documents?
Digitize means to convert hardcopy originals into an electronic file format that can be saved, edited and shared. Oft...
What are the key benefits of enabling a digital workplace?
The digital workplace has really existed for some time now. Wireless connectivity has become, in recent years, reliable and widespread enough that the issue of access to ...
Discover the secrets to effective remote document review
By: Jessica Lockett
While many businesses are fully reopening their offices, for most lawyers and law firms it has been “business as usual” with a (home office) twist. B...
Delivering a positive customer experience for competitive differentiation
Keeping the customer satisfied through every phase of their journey with a product or brand—also known as maintaining a good customer experience—has been receiving an inc...
How higher education institutions are driving student enrollment and satisfactio...
Nearly 8 out of 10 higher education institutions have stated ‘customer centricity’ to be a top or high priority. In other words, universities and colleges are overwhelmin...
