Simplifying Technology

How can you simplify technology while optimizing the value of IT investments and infrastructure?

These days we often hear it said that investing in IT infrastructure will help employees to be more productive.

Our people-first approach to digital transformation focuses on understanding your workforce and creating specific end-user personas, tailored to help your staff work in the way that is most productive. We design and implement hardware and software solutions that foster collaboration and supply infrastructural IT that ensures 24/7 uptime, support, backups and security

Bad workflows_Hidden time wasters slowing you down

Bad workflows: The hidden time wasters

Workflow optimisation. Document-driven workflows. Workflow automation. Personal workflow management. They're popular buzzwords, and the tricky thing about buzzwords is th...

Healthcare clinics: Reduce your reliance on paper

Originally posted on Nuance What’s Next Feb. 15, 2017 Many hospitals, clinics & healthcare organisations today talk about going paperless.  Yet even advanced h...

Less paper: Benefits for continuum of care

Contrary to popular belief, even hospitals with electronic health records (EHRs) have information silos—and lots of paper in those information silos. Just think about al...

Document management in Canadian healthcare

Document management is a critical component of interoperability within today’s healthcare environment. Canadian healthcare organizations need to develop document manageme...

Improving clinical interactions with information

Quality patient care starts with information, but access and collaboration between patients and caregivers can be challenging with critical information coming from so man...

Mobile solutions: Serve your constituents better

In this technological age, an increasing number of constituents are accessing public sector information through their mobile devices. As the millennials who have grown up...

Ricoh – The Transition Expert

Most local governments have relied on paper-based systems for their entire history, which may be up to hundreds of years. It can be difficult to change something that has...

Case Study: The benefits of customised forms

The Town of Okotoks, Alberta is the largest town in Alberta and one of the largest growing communities in Canada. As such, it faces some of the problems which are commo...

Today is cultural diversity day

May 21st marks the World Day for Cultural Diversity. The United Nations created this day to encourage dialogue about culture to “promote understanding between cultures an...