Bad workflows: The hidden time wasters
Workflow optimisation. Document-driven workflows. Workflow automation. Personal workflow management. They're popular buzzwords, and the tricky thing about buzzwords is th...
Healthcare clinics: Reduce your reliance on paper
Originally posted on Nuance What’s Next Feb. 15, 2017
Many hospitals, clinics & healthcare organisations today talk about going paperless. Yet even advanced h...
Less paper: Benefits for continuum of care
Contrary to popular belief, even hospitals with electronic health records (EHRs) have information silos—and lots of paper in those information silos.
Just think about al...
Document management in Canadian healthcare
Document management is a critical component of interoperability within today’s healthcare environment. Canadian healthcare organizations need to develop document manageme...
Improving clinical interactions with information
Quality patient care starts with information, but access and collaboration between patients and caregivers can be challenging with critical information coming from so man...
Mobile solutions: Serve your constituents better
In this technological age, an increasing number of constituents are accessing public sector information through their mobile devices. As the millennials who have grown up...
Ricoh – The Transition Expert
Most local governments have relied on paper-based systems for their entire history, which may be up to hundreds of years. It can be difficult to change something that has...
Case Study: The benefits of customised forms
The Town of Okotoks, Alberta is the largest town in Alberta and one of the largest growing communities in Canada. As such, it faces some of the problems which are commo...