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How our hospitals eliminated prescription errors

Prescription errors have a huge impact on Canadian hospitals and patients. In fact, the Canadian Institute of Health Information (CIHI) revealed that 1 in 18 hospital patient... Read more

Bad workflows: The hidden time wasters

Workflow optimisation. Document-driven workflows. Workflow automation. Personal workflow management. They're popular buzzwords, and the tricky thing about buzzwords is that th... Read more

Respond to document requests in a flash!

The Municipality of the District of Guysborough in beautiful Nova Scotia, Canada was incorporated in 1879 and had been using paper records ever since. While this may have work... Read more

Improving clinical interactions with information

Quality patient care starts with information, but access and collaboration between patients and caregivers can be challenging with critical information coming from so many dif... Read more

How governments can learn from corporations

Governments can benefit from corporations in many ways - such as by adopting best practices from the corporations residing within their municipalities. In a free market, corpo... Read more

Today is cultural diversity day

May 21st marks the World Day for Cultural Diversity. The United Nations created this day to encourage dialogue about culture to “promote understanding between cultures an...